Frequently Asked Questions

How do I get started?

You can reach out through the contact page or schedule a free 15-minute consultation call on the appointment page to ask questions and see if we’re a good fit.

Beginning therapy can feel like a big step — I’m here to make it simple and supportive. We’ll start with a free 15-minute consult to see if we’re a good fit. If we decide to move forward, I’ll guide you through secure intake forms, answer any questions about services or insurance, and schedule your first session. We move at your pace, with clarity and care every step of the way.

I’d be honored to connect and help you explore whether Kindroot Therapy is the right space for your growth.

What can I expect in the first session?

Your first session is a chance for us to get to know each other. We'll explore what brought you to therapy, discuss your goals, and begin creating a plan that fits your needs. You're welcome to go at your own pace — there's no pressure to share everything right away.

How long are therapy sessions?

Sessions typically last 53-60 minutes.

Extended sessions (75–90 minutes) may be available depending on your needs.

What can I expect from an EMDR session?

EMDR is a structured, evidence-based therapy that helps you heal from distressing experiences by changing how your brain and body respond to them.

In EMDR sessions, we’ll:

  • Identify a specific memory, emotion, or belief that feels stuck or painful

  • Use bilateral stimulation (like eye movements or tapping) to help your brain reprocess it

  • Gently work through the memory without needing to relive or retell everything in detail

You’re always in control. I’ll guide the process and check in regularly to make sure you feel safe and grounded. Many clients find EMDR to be both powerful and empowering — a way to release what’s been weighing them down and move forward with more ease.

Do you offer in-person or virtual sessions?

At this time, Kindroots Therapy is exclusively virtual. All sessions are held via a secure, HIPAA-compliant video platform, allowing you to attend therapy from the comfort and privacy of your own space.

Virtual therapy is available to clients located anywhere in South Dakota, and offers flexible, accessible care without the need to travel.

Do you work with teens or adults?

Both. I work with teens (13+) and adults, with a focus on trauma, emotional regulation, identity development, and relational healing.

Is therapy confidential?

Yes — therapy is fully confidential, in accordance with HIPAA and South Dakota laws. I will explain the limits of confidentiality during our first session, such as mandatory reporting requirements related to safety.

You can read more in the Notice of Privacy Practices

Do you accept insurance?

Yes, Kindroots Therapy does accept many types of insurance. At Kindroots Therapy, we want you to understand your insurance coverage and financial responsibility for counseling services. Please read more about Kindroots Insurance Policy.

Currently, I’m in-network with:

  • Aetna

  • Avera Health Plans

  • Carelon Behavioral Health

  • Cigna

  • Quest Behavioral Health

  • Anthem EAP

  • Select BCBS plans
    (More plans are being added soon!)

You can use Headway to get an instant price estimate before we begin. Just add your insurance info through their secure platform to see what your sessions will cost based on your specific plan.

How much does therapy cost if I don’t have insurance?

If you’re paying out of pocket, my private pay rates are:

  • $145 for the initial intake session

  • $120 for each follow-up session

I strive to offer fair, transparent pricing, and I’m always happy to talk through rates before we begin.

I also offer a limited number of sliding scale fee spots for clients who qualify based on financial need. I don’t ever want the cost of therapy to be the reason someone can’t access care — please don’t hesitate to reach out and start a conversation. We can explore what might be possible together.

Do you offer sliding scale or reduced fee options?

I reserve a limited number of sliding scale slots based on financial need and availability. If cost is a barrier, please reach out — I may be able to refer you to a trusted provider or waitlist option.

What forms of payment do you accept?

Major credit and debit cards, FSA and HSA cards, and Link

What if I’m in crisis?

If you're in crisis or need immediate support, please contact:

  • 911 for emergencies

  • 988 Suicide & Crisis Lifeline

  • Text HOME to 741741 for a crisis counselor

Kindroot Therapy is not a crisis service and does not offer 24/7 support.